Topic: The purpose of this CBT is to define an appeal, list the types of appeals, and describe how and when to submit an appeal.

Specific training modules included in this CBT are:

  • Overview of CSHCN Claim Appeals
  • Appeal Levels
  • First-Level Appeals
  • Appeal Methods
  • TexMedConnect
  • Automated Inquiry System
  • Paper Appeals
  • Second-Level Appeals
  • Fair Hearings

Education materials in this CBT are accurate as of the publishing date. Be sure to check any attachments associated with this CBT. Updates to policy and program information can be found on the TMHP website in the current TMPPM and CSHCN Services Program Provider manual, web articles, and banner messages.