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Computer Based Training

Provider Education
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  • Ambulance Basics CBT

    The Ambulance Basics CBT contains information for regarding policies and procedures for providing ambulance transports for Medicaid and CSHCN Services Program clients.

    • Path
    • Duration 1.1h
  • CSHCN Services Program Basics

    The CSHCN Services Program Basics CBT presents information that will provide new and current CSHCN Services Program providers with an overview of Provider responsibilities and client eligibility for the CSHCN program.

    • Path
    • Duration 1.6h
  • Claim Appeals for CSHCN

    The purpose of this CBT is to define an appeal, list the types of appeals, and describe how and when to submit an appeal for CSHCN program providers. 

    • Path
    • Duration 23m
  • Claim Forms CBT

    This CBT discusses procedures and general guidelines for submitting paper claims. This CBT does not discuss electronic claim submission. Refer to the TexMedConnect for Acute Care Providers CBT for information regarding electronic claim submission.

    • Path
    • Duration 47m
  • Client Eligibility

    The Client Eligibility CBT will help providers identify client eligibility, retroactive eligibility, and benefits related to various programs. This training also includes methods used to verify eligibility and where to find this information.

    • Path
    • Duration 50m
  • Healthy Texas Women

    The Healthy Texas Women (HTW) CBT presents information that will provide new and current HTW Program providers an overview of the HTW program, procedures, rules, and regulations. 

    • Path
    • Duration 31m
  • Long-Term Care (LTC) Online Portal Basics

    This interactive training provides a basic overview of the Long Term Care (LTC) Online Portal including an overview of the features of the blue navigational bar and the yellow Form Actions bar. 

    • Path
    • Duration 1h
  • Long-Term Care (LTC) TexMedConnect

    This CBT contains information about using TexMedConnect to verify client eligibility, enter and submit claims and appeals, and find claim status. 

    • Path
    • Duration 1.3h
  • Medical Transportation Program

    This learning path, including all materials, will help you understand how to enroll or register in the MTP program, how Demand Response (DR) providers can create and maintain a TMHP portal account, and how to file claims and appeals.

    • Path
    • Duration 35m
  • Prior Authorization

    This CBT is designed to provide a basic introduction to the Prior Authorization policies and procedures. 

    • Path
    • Duration 20m
  • Remittance and Status Report

    The Remittance and Status Report CBT contains information for providers regarding how to access R&S Reports, including a description of the different sections of the R&S Report.for Medicaid and CSHCN Services Program Clients.

    • Path
    • Duration 39m
  • TexMedConnect for Acute Care Providers

    This CBT provides information for Acute Care Providers CBT about using TexMedConnect to verify client eligibility, enter and submit claims and appeals, and find claim status. 

    • Path
    • Duration 35m
  • Third Party Liability

    The Third-Party Liability (TPL) CBT discusses components of TPL, including cost avoidance, cost recovery, tort, and claims, appeals, and reimbursements. 

    • Path
    • Duration 20m
  • Training Snapshot: Interim Claims

    The purpose of the Interim Claims Training Snapshot is to assist Texas Medicaid and CSHCN Services Program providers to accurately submit interim claims. 

    • Path
    • Duration 23m
  • Durable Medical Equipment (DME)

    This CBT will introduce providers to the basics of enrolling and providing services and goods as a Medicaid DME provider.

    • Path
    • Duration 1h